Discuss your concerns and observations. When possible, give an example of a recent situation you have witnessed, and explain the perception or impact (such as work on being completed on time). If the employee deflects or claims it is other staff coming to them, redirect them to the behavior they can control. Engage the staff in conversation around how they think they can change the situation, or develop standard responses they can practice when trying to get out of a conversation. Be sure to end the discussion with action steps or an agreement on what needs to occur next.