01. The Employee Assistance Program (EAP)
Claremont EAP is a confidential, short-term counseling service available to County employees and their families. The EAP offers 5 free counseling visits per incident, perRead More →
A. How can an employee use the services of the EAP?
Employees may “self-refer” by calling Claremont EAP for assistance with a variety of issues including: Claremont EAP offers referrals to screened resources for legal orRead More →
B. What is the supervisor’s responsibility in suggesting the EAP to an employee?
A vital part of the supervisor/manager’s responsibility is to correct performance or conduct that negatively impacts either the employee or the workplace. Discipline, and theRead More →
C. What about a supervisor/manager referral?
This is recommended when the employee’s work-related conduct or performance has deteriorated, and an obvious problem exists that can benefit from therapeutic intervention. For example,Read More →
D. Must an employee attend EAP if referred?
No. The decision to attend the EAP is entirely the employee’s decision. The fact that an employee has been given the opportunity will be anRead More →
E. How is an EAP referral made?
The following information from Claremont EAP describes the procedures used in accessing EAP services.https://www.smcgov.org/hr/employee-assistance-program-eapRead More →
Management Referral Guidelines
Management Consultation The EAP provides a valuable and confidential service to the manager who may have concerns regarding an employee’s unsatisfactory job performance or conduct.Read More →