A client contacted me to complain about what she considers to have been inappropriate comments directed from you to her. This has to do with the client who (give a brief description).
- Please walk me through what you recall took place with this client on Tuesday.
- When she said she didn’t know who the baby’s father was, did you say: “What do you mean you don’t know? How could you not know?”
- (If EE denies it): Could you have said anything like that? Why do you think she would report that you said this to her?
- Did the client ever ask if she could see someone rather than yourself?
- What did you tell her?
- (If EE doesn’t say it): Did you tell her “I’m in charge here?”
- (If EE denies it): Why do you think she’d say you told her this?
- (If EE admits to it): What did you mean by that statement?
- In light of our discussion, how do you think you could have handled that situation differently?
- Is there anything else you want me to know?
- What would be your recommendation as to how to remedy the situation?